MOST FREQUENTLY ASKED QUESTIONS
+ WHERE DO I BUY RISCH PRODUCTS?
Risch menu covers and more are widely available for sale at both major and local Foodservice Equipment and Supplies dealers. If you have a Foodservice supplier that you work with, they likely sell our products. If you are not sure how to find a distributor of Risch products, contact us and we will connect you with a local rep in your area.
If you are a re-seller looking to become a distributor, complete this form and we will get you set up as a registered Risch distributor.
+ CAN I GET A SAMPLE?
Submit your request to us, and we will get your sample delivered with expedience. Samples are sent for quality and construction purposes. While we do our best to send the item closest to your request, samples are not always in the exact configuration requested. Swatches of all covers offered are available for color and texture verification. Some product samples are billable and non-returnable. You will be notified of billable samples when we receive your request. One free sample per customer of most products are available upon request. However, we do request your UPS, Fed-Ex account number, or payment for transportation charges.
Catalogs and swatches are always available at no charge.
+ WHO IS A TYPICAL RISCH CUSTOMER?
From large chains, and upscale eateries to your local diner we have options for every budget and style. Risch offers a variety of menu cover styles ranging from modern contemporary, organic, to classic. Risch always has something that enhances your unique style, for a quality dining experience. See who has covers from Risch.
+ WHAT IS YOUR PRINTING PROCESS?
DIE STAMPING :
Printing on the majority of our covers is done by metal die stamp. We use metal plates with your artwork to create an imprint on the cover. This metal die can be used with colored foil, stamped as a blind deboss (no foil, imprint only), or burnished (heat branded, no foil). All stamping options via die plate are contingent upon passing a quality test with specified material. Learn more about our die stamp process.
LASER ENGRAVING :
Only our wood covers can be laser engraved. This is the only printing option for wood covers. Learn more about our laser engraving
DIGITAL PRINTING :
Full color digital printing is reserved for our H20 covers and our Chalk Board material products. Learn more about our digital printing
+ WHAT ARE YOUR DIGITAL FILE REQUIREMENTS FOR CUSTOMIZING RISCH PRODUCTS?
(.EPS, .AI, .SVG)
all type must be converted to outlines. If not, font file must be included.
PHOTO IMAGES (RASTER FORMAT) (.JPG, .PNG, .TIFF, .PDF, .PSD)
High resolution (300 dpi), full scale
True black & white (with no shades of gray)
Fine lines no smaller than 5 pt in thickness
Type no smaller than 24 pt
LASER ENGRAVING & DIGITAL PRINTING
Must be vector - all type must be converted to outlines. If not, font file must be included.
* All artwork will be evaluated for use by the Risch Creative Team. Rework services are available for digital files not meeting our print requirements.
STILL HAVe questions?
Contact us today to talk to one of our menu experts
Mon - Friday | 8 AM - 5 PM EST